Customer Service

Contact our convenient DOWIN Customer Care Center at 86.755.26889911 or 86.755.26858879 for technical advice and sales support. Our customer service representatives are available to provide immediate assistance with:

  • Placing unit, part or accessory orders
  • Status updates on orders
  • Shipping or tracking information
  • Delivery confirmation

Alternatively, you may e-mail us at china.sales@szdowin.com (domestic China business) intl.sales@szdowin.com (international business) or complete the following customer support request form and a representative will be in touch with you shortly.